Field Collection Representative (Bali, Indonesia)

Join Skyro as a Field Collection Representative in Bali and play a pivotal role in managing overdue payments while building strong client relationships. This position offers a unique opportunity to work in a dynamic financial services environment, ensuring timely collections and maintaining a high level of client satisfaction. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you'll be at the heart of Bali's vibrant business scene, working closely with clients to resolve payment issues and foster long-term relationships.

As a Field Collection Representative, you'll be responsible for visiting clients to collect overdue payments, negotiating payment plans, and providing exceptional customer service. You'll use tools like Salesforce and QuickBooks to track collections and manage client data, ensuring all interactions are professional and efficient. This role is perfect for someone with a strong communication skills and a passion for building relationships, with experience in financial services or collections.

📋 Tanggung Jawab Pekerjaan

• Visit clients to collect overdue payments and negotiate payment plans.
• Use Salesforce and QuickBooks to track collections and manage client data.
• Provide exceptional customer service, ensuring all interactions are professional and efficient.
• Build and maintain strong client relationships to foster long-term business.
• Generate reports on collections and client interactions for management.
• Collaborate with the collections team to resolve payment issues and improve client satisfaction.
• Stay updated on industry trends and best practices in collections and financial services.
• Participate in team meetings and training sessions to enhance skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in collections or financial services.
• Proven track record of successful collections and client relationship management.
• Strong communication and negotiation skills.
• Proficiency in using Salesforce and QuickBooks.
• Ability to work independently and manage multiple tasks effectively.
• Excellent time management and organizational skills.
• Valid driver's license and reliable transportation.
• Familiarity with Bali's business environment and local regulations.

🛠️ Keahlian

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